Refund & Return Policy
Last updated: June 13, 2026
We want you to love your rosary. If it's not right, you may return it within 30 days of delivery for a refund, subject to the conditions below.
Return Window
Returns must be postmarked within 30 days of the delivery date. After 30 days, we cannot offer a refund or exchange.
Condition
To be eligible for a return, the rosary must be:
- Unused, unworn, and in original condition.
- Returned in its original packaging.
- Free of damage, tarnish, or signs of wear.
Non-Returnable Items
- Custom or personalized pieces.
- Gift cards.
- Items marked "final sale."
How to Start a Return
- Email hello@sacredadornments.co with your order number and the reason for the return.
- We'll reply within 2 business days with return instructions and the return address.
- Ship the item back using a trackable method. We recommend insurance for your protection.
Return Shipping
Customers are responsible for return shipping costs. Original shipping charges are non-refundable. We recommend a trackable, insured service, as we cannot issue a refund for returns lost in transit.
Refunds
Once we receive and inspect your return, we'll email you to confirm approval. Approved refunds are issued to your original payment method within 5–10 business days. Depending on your bank, it may take a few additional days for the credit to appear.
Damaged or Defective Items
If your rosary arrives damaged or defective, email us within 7 days of delivery at hello@sacredadornments.co with your order number and clear photos. We'll repair, replace, or refund the piece at no cost to you, including return shipping.
Exchanges
We don't process direct exchanges. If you'd like a different piece, return the original for a refund and place a new order.
Contact
Questions about a return? Email hello@sacredadornments.co.